The primary reason I decided to become a freight agent with Think Smart is because they gave me the freedom to own and operate my own business. Thanks to the support I’ve received, I’ve been able to service my existing customer base while expanding into new areas such as LTL and intermodal. Since becoming an agent with Think Smart, I’ve been able to grow my business by 200%! I enjoy working with Think Smart, especially the agent support team who are always available to help. It’s very nice to work with a family oriented company who shares the same values of integrity, honesty, and service.
In the past, with other company contracts, support was weak to nonexistent for agents who work alone like I do. At times, over the weekends or after hours, there was no support and we lost loads and angered carriers. Now that I’m with Think Smart, I can say without a doubt that their support has been second to none. Carrier setups are done quickly and with accuracy. When I came onboard, I particularly appreciated the front end training prior to starting to book loads. Not only do I have support from them always right at my fingertips, but they made my transition to Think Smart Inc. virtually painless.